Business Process Documentation with ISO 10244:2010
The new international standard ISO 10244:2010 “Document management - Business process baselining and analysis” was issued on July 16, 2010 by the International Organization for Standardization (ISO) headquartered in Geneva, Switzerland. This standard reflects two major trends in document management. One trend is represented by the rapidly increasing amount of information that needs to be managed, both internal and external to the organization. Another trend is represented by the increasing popularity and growing capabilities of electronic document management systems (EDMSs). A number of old issues related to paper based document management are gradually being taken off the agenda with the help of EDMSs, for example: Providing unique identifiers for documents Providing appropriate version control and archival Recording time stamps for changes and revisions Ensuring document retention over agreed time Identifying individuals issuing and modifying...