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Showing posts from October, 2012

Charming the Customer: Persona Based Testing

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Software testers are increasingly being challenged to provide better test coverage for the applications they test. Persona Based Testing ( PBT ) puts testers in the customer’s shoes like never before to enhance testing coverage with the ultimate goal of not only meeting customer expectations, but exceeding them. One of the main objectives of software testers is to ensure that the software they are testing meets the specified requirements and maintains a certain level of quality. What would happen if the software that is delivered to the customer not only meets the requirements but instead, exceeds them? Undoubtedly, you would have a very happy and repeat customer. Software testers are often required to put themselves in the customer’s place to ensure that the software is providing what the customer requires. This can be challenging when teams are basing their tests solely on written requirements (that in most cases may not fully capture the customer experience or how they will uti...

'Make Lean Happen' Webinar on November 14th 2012

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The theme of World Standards Day 2012 is, "Less waste, better results – Standards increase efficiency". IEC, ISO and ITU emphasize that one of the key issues that organizations are facing in today’s business environment is the continuously increasing pressure “to achieve better results with less waste." At CBG Inc. we are celebrating World Standards Day this year by offering you a gift – a free live online webinar of “ Make Lean Happen ” presented by Hemant Gham who is one of the leading experts in North America on Wasteless Lean processes and systems. Mr. Gham will explain key features of Lean transformation, answer your questions, and help you to decide what is right for you. Register now ! Note : World Standards Day is celebrated internationally every year on 14 October to honor the efforts of experts who develop standards within the International Electro-technical Commission (IEC), International Organization for Standardization (ISO), and International Telecom...