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An audit checklist helps us remember what to ask. But answering every question in clause order does not necessarily tell us whether the quality management system works in practice. Consider a customer order. The auditor can follow it from contract review through planning, service or production, delivery, and customer feedback. At each step, ask: What was supposed to happen? What actually happened? What evidence shows the result? This approach makes it easier to see how QMS processes connect—and where a problem may have passed from one process to another. How to make an internal audit more useful Plan around processes and their importance. Give more attention to processes affected by recent changes, customer complaints, or previous findings. There is no need to squeeze every clause into every audit. Ask for examples. A documented procedure explains the intended method. A recent order, record, or decision shows how the method was applied. Record the evidence. A “Yes” o...

Question:  1. How and when to use Audit checklist?    Answer: 1.1 Internal auditors training  When utilized for internal auditors training, our ISO 9001:2015 Audit checklist : provides a complete understanding of how to verify compliance with the requirements of all ISO 9001:2015 clauses ; can be used as practice for internal auditors workshops.  1.2 Mandatory ISO 9001:2015 staff training  When conducting the mandatory ISO 9001:2015 staff training Audit checklist : Facilitates understanding of ISO 9001:2015 requirements; Allows every employee to check his/her activity performance in compliance with the new requirements of ISO 9001: 2015.  1.3 QMS transition to the ISO 9001:2015 version  Use Audit checklist as a guide in the QMS transition to the ISO 9001:2015 version applying ‘fill the gap’ methodology in four phases: Conduct internal audit based on our 9001:2015 Audit checklist.  Formalize the identified nonconfo...

Performing an audit is a major part of ISO 19011. New article by J.P. Russel ' Conducting Interview - Collecting and Verifying Information ' gives a quick review of ISO 19011 topics with practical tips: Conducting Interview - how the auditor should prepare for an interview and what info should be collected in advance; Interview environment - physical location, surrounding activities, the person to be interviewed; Interview guidance - how to start and finish the interview, what interview techniques to use in order to become efficient in achieving the results set; Pay attention to interfaces between processes in the management system Opportunities improvement - the questions the auditor should ask him(her)self to make sure opportunities for improvement are identified and addressed To help you out with Internal Audit process  - we've updated the Quality System Procedure Internal Audit according to the new ISO 9001:2015 Requirements More ISO 9001:2015 Documents...