Employees' Awareness (ISO 9001:2015 Cl. 7.3)
The organization shall ensure that relevant persons doing work under the organization’s control are aware of: c) their contribution to the effectiveness of the quality management system, including the benefits of improved performance; ISO 9001:2015 Cl.7.3.c I am looking for ideas on how to implement the requirements referenced above. How do you communicate to your employees that their efforts contribute to the success of the company in a way that everyone will understand? A good practice is to form quality objectives at the subdivision level based on the principle of expanding the strategy and policy chain: The quality objectives of the subdivision consists of two components: 1) Subdivision objectives to implement Annual organization development program; 2) Objectives to develop and improve subdivision activities. In this case, the analysis of subdivision quality objectives fulfillment means the analysis of the subdivision employees’...