Using Knowledge as a Resource
New quality system procedure has been added to the ISO 9001:2015 documents and templates collection - Control of Organizational Knowledge . QSP describes the organization activity to implement the new requirements of ISO 9001:2015 of using the knowledge as a resource for the QMS processes. QSP regulates the implementation of the ‘ Control of organizational knowledge ’ process, which aims at transforming the internally and externally sourced information flows into the Organization’s knowledge bank. The process involves four stages: definition of the necessary knowledge ; creation of the organization knowledge bank ; maintaining and providing access to knowledge ; QMS processes improvement through acquired knowledge. ‘Control of organizational knowledge’ process model diagram is displayed in the diagram below. Download a free PDF preview of the QSP that contains the Process model diagram and the detailed description of the Process i...