Management System Professionals Support | CBG Inc.

Words have incredible power. Words can hurt and words can help. They can build trust, inspire, and promote a sense of shared goals. Words can steer attention to the areas of commonality or vice versa, keep focus on elements that divide. Words can confuse or they can clarify. A single word can trigger a very powerful emotion and turn the conversation or even an entire business relationship in a different direction. Words should be carefully selected and only used deliberately. This month on our blog we will concentrate on the wording, substance and style of messages communicated by quality professionals. It can serve as a practical guide to help quality auditors, managers, engineers, and other professionals clarify their written messages and inspire their readers to constructive actions. Materials presented here are based on many years of practical experience and analysis of what worked and what didn’t, in written communication related to auditing, consulting, and training in the ...

Have you ever had a problem communicating with someone? Have you tried to get your point across and just not been able to make the other person understand what you mean? While communication disconnects can sometimes create amusing situations, these situations shouldn’t adversely effect how work is perceived. Most authorities agree that good communication skills enhance productivity and contribute to a positive workplace culture. Ability to communicate ideas, vision, goals, and objectives can improve professional credibility and increase influence.   Communication for Quality Professionals addresses three particular communication areas: One                Achieving clarity in your writing Two                Achieving clarity in your presentations and Three          ...