What did ISO 9001:2015 teach you?
What are the new things - which you ignored about your Quality Management System - did/does the new edition of ISO 9001:2015 teach you? Our experience in consulting the transition of the organizations to the new version of ISO 9001:2015 showed that the main « new things that were previously ignored » are the following four . 1. System-level analysis of internal and external context of the Organization. 1.1 Gathering information and analysis of the Context components in the following processes : ‘Management review’, ‘Marketing’, ‘Control of personnel’, ‘Design and development or products and (or) services’, ‘Production and service provision’, ‘Control of documented information’. 1.2 Distribution of information about the context internally in the Organization within the framework of control of organizational knowledge and documented information 1.3 Use of information about the context in QMS processes when planning and making manageme...