You can manage only what you measure: Monitoring and measuring resources in ISO 9001:2015
Question : We are doing internal audit ( Gap analysis ) for ISO 9001:2015 C ertification (transition from 2008 to 2015 version) . What P rocesses and S ystems should we have in place to ensure that Monitoring and Measuring Resources (cl.7.1.5) is covered by our Management system ? Section 7.1.5 Monitoring and measuring resource s The organization shall determine and provide the resources needed to ensure valid and reliable results when monitoring or measuring is used to verify the conformity of products and services to requirements. The organization shall ensure that the resources provided: a) are suitable for the specific type of monitoring and measurement activities being undertaken; b) are maintained to ensure their continuing fitness for their purpose. The organization shall retain appropriate documented information as evidence of fitness for purpose of the monitoring and measurement resources. Answer : 1. It is ...