Course Catalog Updated

Looking for re-certification? Need CEU credits?

We've updated our course catalog - added new classes and discounted old ones.
Download your copy of the catalog for details.


Project Management: Getting Things Done training course is on sale for $129.00

Energy Management and ISO 50001:2011 training course is now $99.00

Access Fundamentals of Business Sustainability training course for free! Register now!

Upon successful completion of the course you can request the .PDF certificate for a $59.00 administrative fee. Our certificates are accepted by IRCA and RABQSA as evidence of continual professional development.

New ISO 9001:2015 Training is available: QMS Transition workshop.

We created a new QMS Transition Workshop that will help you

• Better understand the ISO 9001:2015 Requirements
• Use this knowledge in the Staff and Internal Auditors training. 
• Plan and carry out 34 activities necessary to transfer the QMS to the new version of ISO 9001:2015 

Our certificates are accepted by IRCA and RABQSA as evidence of continual professional development

Check our website for the Workshop Outline

Workshop length - 7 hours

December 2015 price $189.00 includes:

• PDF certificate (0.7 CEU credits)
• QMS Transition Program Checklist ($79.00 value)
• Participants' Discount on selected ISO 9001:2015 Documents and Templates
• Slides and diagrams that can be used in auditor and stuff training

Register now and save!

ISO Seeks Feedback on Standards Development Process

ISO as launched a survey for its Standards users on their level of understanding regarding its development process.

ISO Management System Standards Survey


 There is a lot of confusion over how Management System Standards are developed.

Together we could make it better!

Risk Management in QMS Processes - 'Control of Personnel' Process

Here are some of Key Risks Wording for the 'Control of Personnel' Process:

• suboptimal personnel competence (including education, confirmed qualification, additional training, work experience); 
• inadequate system of motivation and stimulation; 
• lack of employee awareness
• ...

And some of the Risk Treatment areas:

• correction of procedures for determining the necessary expertise; 
• correction of hiring procedure, including New employee orientations; 
• use of mentoring; 
• ...

More Key Risks Wording and Risks Treatment areas in

Risk Management in QMS Processes Quick Reference Guide

Download the Risk Management in QMS Processes Sample Slides and use them in your ISO 9001:2015 internal auditor and personnel training.

Other 9001:2015 documents and templates

Risk Management in QMS Processes - 'Management Review' Process

ISO 9001:2015 requires to address the risks and opportunities in each process of the QMS.
The principal questions of risk management are:

• Key Risks Wording and 
• Risk Treatment Areas 

 

Here are some of Key Risks Wording for the 'Management Review' Process:

• failure to achieve strategic goals; 
• failure to fulfill quality objectives; 
• slowdown in company activity performance indicator growth; 
• undesirable and not timely recognized QMS changes
• ...

And some of the Risk Treatment areas:

• regularity and depth of Context of Organization analysis, communication and consideration for the decision-making; 
• analysis and review of QMS processes resources, including resources for monitoring and measuring; 
• improvement of planning methods
• ...

More Key Risks Wording and Risks Treatment areas in

Risk Management in QMS Processes Quick Reference Guide

Other 9001:2015 documents and templates

Practical tips for an audit interview

Performing an audit is a major part of ISO 19011.
New article by J.P. Russel 'Conducting Interview - Collecting and Verifying Information' gives a quick review of ISO 19011 topics with practical tips:

• Conducting Interview - how the auditor should prepare for an interview and what info should be collected in advance;
• Interview environment - physical location, surrounding activities, the person to be interviewed;
• Interview guidance - how to start and finish the interview, what interview techniques to use in order to become efficient in achieving the results set;
• Pay attention to interfaces between processes in the management system
• Opportunities improvement - the questions the auditor should ask him(her)self to make sure opportunities for improvement are identified and addressed

To help you out with Internal Audit process  - we've updated the Quality System Procedure Internal Audit according to the new ISO 9001:2015 Requirements

More ISO 9001:2015 Documents and Template on our site

Risk Management Requirements Implementation in ISO 9001:2015 Clauses

• A complete list of Risk Management Requirements Implementation in ISO 9001:2015 Clauses
• Objects of Control
• Subjects of Control
• Recommended Regulatory document (if provided in the Standard)

Download Free Presentation

also available in table format

ISO 9001:2015 Transition Guidelines - Risks

• Think through several options when making decisions.
• Think about consequences.
• Compile a clear risk list. Understand risk source.
• Give up neural networks and fuzzy logic for a while. Suggest a simple tool, such as 

‘risk level = probability * consequences’. 

          Suggest colleagues to estimate the first and second. The average result will be better than the result  from the application of artificial intelligence.

• Rank the risks by level and choose for risk treatment.
• Treat risks. Enhance desirable effects, prevent, or reduce, undesired effects.
• Make right decisions! Achieve an improvement!
• Enhance good practices. Describe positive experience in a documented procedure. 

Risk Management Recommendations
Examples of the most frequently used formulas  

 

More  ISO 9001:2015 Transition tips on our site

ISO 9001:2015 - Just published!

ISO just published the long awaited New Version of ISO 9001! The Standard can be purchased in paper and electronic format.
Experts from over 95 participating countries worked 3 years to bring the standard up to date with modern needs.

If your Organization is ISO 9001 Certified (and over 1.1 million certificates were issued worldwide) you are granted a three-year transition period to migrate the QMS to the new edition of the standard.

To facilitate the transition, we have prepared a set of ISO 9001:2015 Documents and Templates

ISO 9001:2015 Overview. Presentation for Training
ISO 9001:2015 Quality Manual Template
Control of Documented Information in ISO 9001:2015 Clauses
Comparative Analysis of ISO 9001:2015 vs. ISO 9001:2008
ISO 9001:2015 QMS Transition Program
Other 9001:2015 documents and templates

ISO 9001:2015 Public Information

The ISO community has provided information related to ISO 9001:2015 that may prove useful to organizations transitioning from the 2008 to the 2015 version. This information is free and available to the public at the ISO TC176/SC2 website:

 ISO TC/176/SC2 Home Page


34 activities necessary to transfer the QMS to the new version of ISO 9001:2015 in out easy to use ISO 9001:2015 QMS Transition Program 


Check out other ISO 9001:2015 documents and templates at http://c-bg.com/9001