Practical tips for an audit interview

Performing an audit is a major part of ISO 19011.
New article by J.P. Russel 'Conducting Interview - Collecting and Verifying Information' gives a quick review of ISO 19011 topics with practical tips:

• Conducting Interview - how the auditor should prepare for an interview and what info should be collected in advance;
• Interview environment - physical location, surrounding activities, the person to be interviewed;
• Interview guidance - how to start and finish the interview, what interview techniques to use in order to become efficient in achieving the results set;
• Pay attention to interfaces between processes in the management system
• Opportunities improvement - the questions the auditor should ask him(her)self to make sure opportunities for improvement are identified and addressed

To help you out with Internal Audit process  - we've updated the Quality System Procedure Internal Audit according to the new ISO 9001:2015 Requirements

More ISO 9001:2015 Documents and Template on our site