Management System Professionals Support | CBG Inc.

ISO 9001:2015 - the most widely used ISO standard in the world - is based on a number of quality management principles including: strong customer focus, leadership, engagement of people, the process approach, continual improvement, evidence-based decision making, and relationship management. ISO publication  Quality Management Principles gives an overview of the ISO 9001:2015 QMP. The seven quality management principles are : Customer focus Leadership Engagement of people Process approach Improvement Evidence-based decision making Relationship management Publication contains the description of the principle, the explanation of the principle importance, the examples of benefits for the Organization, as well as the examples of typical actions that could be taken based on the principle to improve the Organization’s performance. Access the full publication Quality Management Principles A collection of ISO 9001:2015 Documents and Templates ISO 9001:2015 Qual...

What are the new things - which you ignored about your Quality Management System - did/does the new edition of ISO 9001:2015 teach you? Our experience in consulting the transition of the organizations to the new version of ISO 9001:2015 showed that the main « new things that were previously ignored » are the following four . 1. System-level analysis of internal and external context of the Organization.     1.1 Gathering information and analysis of the Context components in the following processes : ‘Management review’, ‘Marketing’, ‘Control of personnel’, ‘Design and development or products and (or) services’, ‘Production and service provision’, ‘Control of documented information’.    1.2 Distribution of information about the context internally in the Organization within the framework of control of organizational knowledge and documented information    1.3 Use of information about the context in QMS processes when planning and making manageme...