- obtain essential information from interviewees during interviews
- avoid misinterpretation when information is delivered to clients
- provide exceptional customer experience during the audit process
Journalists are experts at extracting essential material from the people. They use specific techniques to encourage interviewees to open up and provide information. This training module combines information on interviewing in journalism with practical examples from audit and assessment interviews. This module offers techniques to help interviewees relax and talk more openly about their challenges while providing strategies that allow the interviewer to manage conversational flow.
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Frequently Asked Questions (FAQ) about the Journalists' Secrets training
How to improve audit interviews, IRCA Infor, Issue 22, 2009
Remote Collaboration: Auditing training course provides auditors and consultants with practical skills and knowledge that enables them to audit remotely, safeguard digital information they receive from the client, and evaluate the effectiveness of activities conducted remotely.
- Save time and money on travel.
- Reduce your carbon footprint.
- Effectively interact with the client remotely!