Practical tips for an audit interview
Performing an audit is a major part of ISO 19011. New article by J.P. Russel ' Conducting Interview - Collecting and Verifying Information ' gives a quick review of ISO 19011 topics with practical tips: Conducting Interview - how the auditor should prepare for an interview and what info should be collected in advance; Interview environment - physical location, surrounding activities, the person to be interviewed; Interview guidance - how to start and finish the interview, what interview techniques to use in order to become efficient in achieving the results set; Pay attention to interfaces between processes in the management system Opportunities improvement - the questions the auditor should ask him(her)self to make sure opportunities for improvement are identified and addressed To help you out with Internal Audit process - we've updated the Quality System Procedure Internal Audit according to the new ISO 9001:2015 Requirements More ISO 9001:2015 Documents...