ISO Standards on Quality & Management Systems Published in Jan-July 2011
January 2011 Certification of management systems
ISO/IEC 17021:2011 Conformity assessment -- Requirements for bodies providing audit and certification of management systems Contains: contains principles and requirements for the competence, consistency and impartiality of the audit, certification of management systems, and for bodies providing these activities Issued on 2011-01-31 April 2011 Service management systems (SMS)
ISO/IEC 20000-1:2011 Information technology -- Service management -- Part 1: Service management system requirements Contains: requirements for the service provider to plan, establish, implement, operate, monitor, review, maintain and improve a service management system (SMS) Replaces: ISO/IEC 20000-1:2005 Issued on 2011-04-12 May 2011 Information security management systems (ISMS)
ISO/IEC 27005:2011 Information technology -- Security techniques -- Information security risk management Contains: guidelines for the impleme...