ISO 9001:2015 Processes Related to Customers: Contract Analysis
Contract Analysis is one of the QMS processes related to the Customers. ISO 9001:2015 defines the requirements to the Contract analysis in sub clauses of 8.2 Requirements for products and Services (cl.8.2.2, cl.8.2.3, cl.8.2.1.b, cl.8.2.1.e) Product requirements that have to be included into the contract (cl.8.2.2.a) : - Customer requirements (cl.8.2.3.1.a) - Safety Requirements (cl.8.2.3.1.b) - Legal requirements (cl.8.2.3.1.d) - Additional requirements have to be agreed upon (cl.8.2.3.1.c) - Force Majeure Ability of the organization to meet the requirements (confirmed by the ‘Approval sheet’) (cl.8.2.3.1). Contract Analysis Quality System Procedure regulates ‘Con...