Management System Professionals Support | CBG Inc.

The 2026 editions of ISO 9001, ISO 14001, and ISO 45001 place a stronger emphasis on the integration of artificial intelligence into management system processes. Organizations are now expected to demonstrate how AI supports decision‑making, risk‑based thinking, process performance evaluation, knowledge management, and continual improvement. If you’re exploring how AI can support ISO 9001, 14001, 45001, or integrated management systems, this guide will save you hours of research. It breaks down the strengths, limitations, and best use cases of the major AI models used by management system professionals today. Download the guide (practical, 5‑minute read) : AI Tools by Primary User Group Model Primary User Group Best For Key Value in Management Systems ChatGPT (OpenAI) Leadership & Process Owners Strategic analysis, process design, training content, KPI analysis Supports risk-based thinking, scena...

Karen Creditor For quality professionals, interacting with project managers is undoubtedly the most frustrating part of their job. It’s not that project managers are bad people. In fact, I must confess that I am a project manager myself, and I have sometimes done my best work while making my quality colleagues crazy. For that I am truly sorry. Well, mostly sorry. Why are project managers so frustrating to quality professionals? I believe it’s because of the differences in world view. Concepts like value, frameworks, goals, and speed, along with the inherent differences in personality types drawn to each profession, make us view each other from slightly different perspectives. At our worst, we tend to look at each other like we live on different planets. Here’s an example I share with my students to illustrate the differences. Once upon a time I managed a team of project managers in a technology company. I had just hung up the phone from a planning call for the upcoming ISO audi...