QMS Transition to the ISO 9001:2015 requirements: questions and answers
A saying ' The devil is in the detail ' is 100% applicable to the QMS transition to the new version of ISO 9001:2015. The requirements wording of the Standard is often confusing while the decisions to be made are very important. We start publishing Questions that other users encountered in the process of their QMS transition with our Answers. If you have a QMS related question - please email it to support@c-bg.com and will do our best to get you an expert opinion. Question : I disagree that ISO 9001:2015 'Corrective Actions' Procedure does not includes preventive actions functions. The verbiage ‘preventative’ was removed, but the functions of preventative actions are still required, right? Answer : ‘Corrective actions’ Procedure regulates the response to the occurred nonconformity, including correction, identification and elimination of the causes of this nonconformity. When a nonconformity occurs, including any arising from complaint...