Innovate More Effectively

• Innovation is not an art, but a process that receives inputs from monitoring and analyzing an organization’s environment.
• ISO 9004:2009 provides a systematic, process based approach to innovation within a quality management system.
• This approach can help organizations innovate more effectively.

Natalia Scriabina's article Organize How to Innovate was published as a cover story in the June 2011 issue of Quality Progress.

A link to an audio interview with Natalia on innovation topic is posted on ASQ web-site at media.asq.org