Practical tips for an audit interview

Performing an audit is a major part of ISO 19011.
New article by J.P. Russel 'Conducting Interview - Collecting and Verifying Information' gives a quick review of ISO 19011 topics with practical tips:

• Conducting Interview - how the auditor should prepare for an interview and what info should be collected in advance;
• Interview environment - physical location, surrounding activities, the person to be interviewed;
• Interview guidance - how to start and finish the interview, what interview techniques to use in order to become efficient in achieving the results set;
• Pay attention to interfaces between processes in the management system
• Opportunities improvement - the questions the auditor should ask him(her)self to make sure opportunities for improvement are identified and addressed

To help you out with Internal Audit process  - we've updated the Quality System Procedure Internal Audit according to the new ISO 9001:2015 Requirements

More ISO 9001:2015 Documents and Template on our site

Risk Management Requirements Implementation in ISO 9001:2015 Clauses

• A complete list of Risk Management Requirements Implementation in ISO 9001:2015 Clauses
• Objects of Control
• Subjects of Control
• Recommended Regulatory document (if provided in the Standard)

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also available in table format

ISO 9001:2015 Transition Guidelines - Risks

• Think through several options when making decisions.
• Think about consequences.
• Compile a clear risk list. Understand risk source.
• Give up neural networks and fuzzy logic for a while. Suggest a simple tool, such as 

‘risk level = probability * consequences’. 

          Suggest colleagues to estimate the first and second. The average result will be better than the result  from the application of artificial intelligence.

• Rank the risks by level and choose for risk treatment.
• Treat risks. Enhance desirable effects, prevent, or reduce, undesired effects.
• Make right decisions! Achieve an improvement!
• Enhance good practices. Describe positive experience in a documented procedure. 

Risk Management Recommendations
Examples of the most frequently used formulas  

 

More  ISO 9001:2015 Transition tips on our site