Monday, April 3, 2017

Organizational structure in ISO 9001:2015 Quality manual

Does ISO 9001:2015 require Quality Manual to contain brief information of the Organization? 

The structure of documented information as per ISO 9001: 2015 (cl 7.5.1) does not contain requirements to have a Quality Manual, as was the case with the ISO 9001: 2008 documentation structure.
Thus, Quality manual is not a mandatory QMS document.

The existence of Quality Manual is a decision of the organization in accordance with good practices.
This is attributable to:
  • Feasibility of QMS operation description in general and linking the processes to solve organization's management tasks;
  • Training objectives;
  • Audit objectives; 
  • Acquaintance of interested parties, including customers, with the QMS. 

If the organization makes a decision to have a Quality Manual, then:
  1. The organizational structure should be given in section 5.3 of the document. 
  2. It is advisable to provide brief information about the organization to the auditors and interested parties. This can be done in section 7.1.4. 

It is a good practice to also add elements of social responsibility, corporate traditions, etc to section 7.1.4.

Check out our collection of ISO 9001:2015 documents and templates

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