Marketing Quality System Procedure regulates the operation of the ‘Marketing’ process in compliance with ISO 9001:2015 . The QSP ensures relationship with other QMS processes and interested parties , as well as obtaining information for understanding the context of the organization and creation of a database for obtaining and maintaining of the organizational knowledge . This procedure’s requirements apply to the marketing department and/or persons performing marketing activities. ‘Marketing’ process model diagram is displayed on Fig. 1. Please refer to the QSP 8.1 Marketing Preview.PDF full description of process Inputs . Information to understand the context of the organization is obtained in the course of ‘Marketing’ process and includes information about the internal and external issues . External issues information includes the results of the analysis of : political and legal issues, economic issues, demographic issues, en...
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