ISO 9001:2015 - the most widely used ISO standard in the world - is based on a number of quality management principles including: strong customer focus, leadership, engagement of people, the process approach, continual improvement, evidence-based decision making, and relationship management.
ISO publication Quality Management Principles gives an overview of the ISO 9001:2015 QMP.
The seven quality management principles are :
- Customer focus
- Leadership
- Engagement of people
- Process approach
- Improvement
- Evidence-based decision making
- Relationship management
Access the full publication Quality Management Principles
A collection of ISO 9001:2015 Documents and Templates
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