Using Knowledge as a Resource

New quality system procedure has been added to the ISO 9001:2015 documents and templates collection - Control of Organizational Knowledge.

QSP describes the organization activity to implement the new requirements of ISO 9001:2015 of using the knowledge as a resource for the QMS processes.

QSP regulates the implementation of the ‘Control of organizational knowledge’ process, which aims at transforming the internally and externally sourced information flows into the Organization’s knowledge bank.

The process involves four stages:

• definition of the necessary knowledge; 
• creation of the organization knowledge bank; 
• maintaining and providing access to knowledge; 
• QMS processes improvement through acquired knowledge. 

‘Control of organizational knowledge’ process model diagram is displayed in the diagram below.

 

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More ISO 9001:2015 Documents and Templates