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What is Social Responsibility? What is the difference between Sustainable Development and Sustained success ? What International standards were influenced by the concepts of sustainability and social responsibility? Are there ways to measure and manage social responsibility? If you are looking for the answer for those questions - please visit our reference pages Social Responsibility Facts and Links and Social Responsibility Key Terms and Definitions .

Costa is the UK’s largest and fastest growing coffee shop brand with over 1300 coffee shops across the UK and more than 600 internationally.  Costa is passionate about being a responsible business. 100% of the coffee they use comes from sustainably grown beans sourced from Rainforest Alliance Certified farms. As a part of their commitment to reducing environmental impact, Costa set a goal to reduce carbon emissions by 25% by 2017 . The adoption the ISO 50001:2011 - Energy Management standard allowed Costa to reduce their carbon emissions by 32 % and increase and expand their operations without building a new site ( an estimated of 150,000 GBP in savings) Costa's story about how NQA certification to ISO 50001   let them to win new business, reduce energy consumption, maintain quality and save money. The Energy Management Good Practices set by Costa: 1. Go beyond obvious and look at all Processes and Procedures to identify opportunities for achieving eff...

A selection of ISO standards on Six Sigma. Here is a list of already published standards:   ISO 13053-1:2011 Quantitative methods in process improvement -- Six Sigma -- Part 1: DMAIC methodology   ISO 13053-2:2011 Quantitative methods in process improvement -- Six Sigma -- Part 2: Tools and techniques and standards under development:   ISO/DIS 17258 Statistical methods -- Six Sigma -- Benchmarking for Six Sigma   ISO/WD 18404 Competencies for key personnel in relation to Six Sigma and Lean implementation Looking for continual professional development training opportunities? The most effective and proven ways to embrace and sustain Lean are finally explained. Register for Make Lean Happen Training Course today ! ( Earn CPD hours! )

New Course ! Making Lean Happen Don’t miss out on your chance to Make Lean Happen! Deploying Lean Enterprise-wide The most effective and proven ways to embrace Lean are finally explained. Champions and sponsors "Build robust Lean program, develop supporting infrastructure for Lean transformation that contributes to the organization's overall goals, know the impact Lean will have on the organization; make Lean happen." Individuals, Black Belts, Managers, Directors "Familiarize yourself with soft and hard elements of Lean transformation; know the impact Lean will have on your work; learn to address short-term and long-term needs carefull...

Smart companies write their high level quality documents in a clear business language and make them publicly available. Here are some examples:   Quality Manual - NASA     Motorola Solutions Quality Manual   A Quality Manual is the top-level document which establishes the quality policies and objectives for the entire organization. It should be clear, jargon-free, user-friendly, and written in a business language. Let’s review two examples: “Design and development inputs shall be defined in accordance with the Form QMS - 123. Reviewers shall be drawn from representatives of the functional areas concerned with the design. Reviews shall meet the requirements listed in the section 7.2.2. Review results and resolutions shall be recorded in documents identified in the Form QMS - 425“.  “We regard customer value perceptions as key business drivers that influence product design and development. Once customer value perceptions are identified, we convert...

Enhance your employee benefits program by making CBG training courses for continual professional development of certified professionals available to your employees with a corporate discount. This savings opportunity will increase spendable income of your employees. It’s like giving a raise but without the expense of an annual salary increase. In order to qualify for corporate rates your company needs: to have at least 5 full time employees;  support and promote continual professional development among your employees;   keep links to CBG training courses and discount information on your company’s intranet;  share information about CBG training courses and discounts through your internal newsletters at least semi-annually.  Contact us for details

Save the time and resources required to design and document an AS9100C Quality Management System. Define and implement your company's regulatory quality assurance practices and procedures easily with our fully AS9100C and ISO9001:2008 compliant Quality Systems Manual template. It is written in Microsoft Word so you can easily edit and customize it to make it your own. This Template is to be used as a template in developing your own AS9100 Quality Manual. Review the text and replace as needed to match your own Quality System. At a minimum, your Company's name and Logo should be included in proper places in the document. Also, ensure that correct procedures and work instruction numbers are referenced. Those lower level documents should be written if your company IS already ISO9001 certified and don't need to be totally changed to suit requirements of AS9100. Check out our fully customizable quality manual templates and procedures: ISO 9001:2008 Quality Systems Manu...