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Performing an audit is a major part of ISO 19011. New article by J.P. Russel ' Conducting Interview - Collecting and Verifying Information ' gives a quick review of ISO 19011 topics with practical tips: Conducting Interview - how the auditor should prepare for an interview and what info should be collected in advance; Interview environment - physical location, surrounding activities, the person to be interviewed; Interview guidance - how to start and finish the interview, what interview techniques to use in order to become efficient in achieving the results set; Pay attention to interfaces between processes in the management system Opportunities improvement - the questions the auditor should ask him(her)self to make sure opportunities for improvement are identified and addressed To help you out with Internal Audit process  - we've updated the Quality System Procedure Internal Audit according to the new ISO 9001:2015 Requirements More ISO 9001:2015 Documents...

A complete list of Risk Management Requirements Implementation in ISO 9001:2015 Clauses Objects of Control Subjects of Control Recommended Regulatory document (if provided in the Standard) Download Free Presentation also available in table format

Think through several options when making decisions. Think about consequences. Compile a clear risk list. Understand risk source. Give up neural networks and fuzzy logic for a while. Suggest a simple tool, such as  ‘risk level = probability * consequences’.            Suggest colleagues to estimate the first and second. The average result will be better than the result  from the application of artificial intelligence. Rank the risks by level and choose for risk treatment. Treat risks. Enhance desirable effects, prevent, or reduce, undesired effects. Make right decisions! Achieve an improvement! Enhance good practices. Describe positive experience in a documented procedure.  Risk Management Recommendations Examples of the most frequently used formulas     More  ISO 9001:2015 Transition tips on our site

ISO just published the long awaited New Version of ISO 9001! The Standard can be purchased in paper and electronic format . Experts from over 95 participating countries worked 3 years to bring the standard up to date with modern needs. If your Organization is ISO 9001 Certified (and over 1.1 million certificates were issued worldwide) you are granted a three-year transition period to migrate the QMS to the new edition of the standard. To facilitate the transition, we have prepared a set of ISO 9001:2015 Documents and Templates ISO 9001:2015 Overview. Presentation for Training ISO 9001:2015 Quality Manual Template Control of Documented Information in ISO 9001:2015 Clauses Comparative Analysis of ISO 9001:2015 vs. ISO 9001:2008 ISO 9001:2015 QMS Transition Program ...

The ISO community has provided information related to ISO 9001:2015 that may prove useful to organizations transitioning from the 2008 to the 2015 version. This information is free and available to the public at the ISO TC176/SC2 website:  ISO TC/176/SC2 Home Page 34 activities necessary to transfer the QMS to the new version of ISO 9001:2015 in out easy to use ISO 9001:2015 QMS Transition Program   Check out other ISO 9001:2015 documents and templates at http://c-bg.com/9001

A manufacturing trend to produce fair priced products that break after a short period of use started in late 1980s. That trend allowed manufacturers to save on quality, attract customers by low prices, and generate recurring needs to repurchase. Not surprisingly, the majority of consumers felt deceived by this approach and never returned to the same manufacturer again. Recent studies confirmed that today’s consumers would rather share and borrow high quality products than own medium or low quality ones. The public opinion analysis survey of the European Commission conducted in 2001 identified that 72% of Austrians are willing to buy second-hand products. The same is true in many other countries and the number of on-line tools designed for exchange of goods is growing rapidly on a global scale. A research conducted at Harokopio University in Greece in 2010 identified that all surveyed respondents occasionally reused, reduced, and recycled, and more than 50% did it regularly. Concep...

Gilden Tree ( gildentree.com ) is a Nebraska based company that specializes in foot, hand and body care products. The majority of their ingredients are Certified Organic or Wild-crafted and the products are effective and delightful to use. The Company originated in 1990 in Pakistan and was from the very beginning committed to environmental and ethical practices. In Pakistan, they employ village women who hand-produce the products. Wanting to give something back to the community, Gilden Tree began paying for the education of their employees’ children, and later for the education of the women themselves. The idea of providing the education  to the kids in Pakistan attracted a lot of media attention that boosted the sales over 25% and greatly benefited to the business growth. What is your CSR story? More Free resources on Social Responsibility