Wednesday, January 27, 2016

Verification Audits: Checking products, services and processes


Product, process, and service audits focus on defect reduction or prevention and are conducted more often, than System Audits.

ISO 9001:2015 clause 8.4.2 Type and Extent of Control states:

"The organization shall: 
a) ensure that externally provided processes remain within the control of its quality management system; 
b) define both the controls that it intends to apply to an external provider and those it intends to apply to the resulting output"

A new article by JP Russell, Verification Audits: Checking products, services and processes, provides an understanding of the need, preparing, performing, reporting and follow-up of verification audits.

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